Configuration Management Coordinator (Information Technology)

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada's capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada's best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON., and Halifax, N.S., (CAN.), Hybrid

Thales Canada Inc. is looking for a Configuration Management (CM) Coordinator/ Support Specialist to support its Development and In-Service Support programs which play key role in maintaining product integrity throughout its lifecycles. The CM Coordinator will support the CM team on various project initiatives and act as a strategic contributor to establishing product baselines.

• Collaborating closely with the configuration management specialists. Supporting multiple teams to ensure changes to data and information are defined, traceable, and visible throughout their lifecycles.
• Leveraging knowledge and experience to drive CM priorities through a structured governance framework. As a CM contact, the successful candidate will leverage their knowledge and experience to drive CM priorities through a structure governance framework.
• Assist with Processing the receipt and registering of configuration data items from customer. Co-ordinate and manage configuration management processes, procedures, and tools. Maintain the lifecycle accuracy and visibility of information baselines.
• Coordinate the distribution of contract deliverables to the customer. Maintain existing and support the development of CM/DM processes, procedures and tools. Assist with the growth and delivery of change management (CM) / Data management (DM)key performance indicators (KPIs) and metrics.
• Identify and resolve CM/DM baseline discrepancies and gaps. High attention to detail and demonstrate ability to organize daily tasks with minimal supervision. Monitor technical data changes and ensure they are communicated to affected groups.
• Perform configuration audits and report on findings. Evaluate and organize multiple types and volumes of data. Provide support and guidance to stakeholders on CM/DM rules and process requirements.

Minimum Qualifications:

• Post-secondary degree/diploma from a recognized institution.
• 3+ years of experience working in a Configuration Management environment.
• Good understanding of Configuration Management concepts and principals.

• Proficiency in Microsoft Office and strong computer skills.
• Basic understanding of engineering principles.

If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Schedule: 40 hours weekly Monday through Friday.

Physical Environment: Onsite and remote in Ottawa or Halifax.

Travel: Occasional domestic travel may be required.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.