Business Analyst (Finance)
Key Responsibilities:
Microsoft Excel Expertise and Numerical Reconciliation:
- Utilize advanced Microsoft Excel skills to analyze and reconcile numbers accurately.
- Ensure data integrity and consistency in our Financial report and documents.
Support Renewals:
- Identify customers due for support renewals and prepare their new quotes.
- Track and manage the renewal process to ensure timely and accurate renewals.
- Assist in negotiating renewal terms with customers to achieve favorable outcomes.
- Communicate effectively with customers to address their concerns and requirements.
Invoice Management:
- Receive, review, and approve invoices from third-party vendors.
- Ensure all invoices are accurate and processed in a timely manner.
Project Coordination:
- Act as a liaison between the support and professional services departments.
- Coordinate projects to ensure smooth execution and timely completion.
- Monitor project progress and ensure support fees are triggered according to support milestones.
Maintenance File Management:
- Maintain and update the maintenance file based on new bookings.
- Ensure all records are accurate and up to date.
